ACCIDENT REPAIR PROCESS

Contact Napier Martin Coachworks either via our enquiry form or by phone on 01293 514031.

We will aim to respond within 1 working day to any form enquiries and even faster by phone or by visiting our workshop.

No appointment is required if you visit our workshop within normal working hours.

Call us on: 01293 514031

We deal with your insurance company for you – if you want to go through your insurance, provide us with your claim number and we will handle the rest of the process for you. 

We will provide a free courtesy car and a free collection/return service from your home if required. 

Once your car arrives at our site, it is expertly evaluated and the repair process begins.

When your vehicle arrives at our site, it undergoes a full inspection and then is prepared for the repairs.

After you vehicle is prepped for repair, our team of panel specialists, technicians and painters will repair your vehicle., using only manufacturer approved parts and tools. 

Each job is then signed off and valeted prior to  collection or delivery to your home

After your vehicle has been inspected by our team, we will contact to you arrange collection or delivery of your vehicle. 

Each vehicle undergoes a post-repair validation process and our repairs is guaranteed for the duration of your ownership.

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